Terms of Service

1. Acceptance of Terms

By accessing or using the Cloudlane WellPath website, services, or programs, you agree to be bound by these Terms of Service. If you do not agree to all terms, you may not access or use our platform. Cloudlane WellPath reserves the right to update these terms at any time.

2. Description of Services

Cloudlane WellPath provides evidence-informed behavioral support programs, coaching sessions, digital courses, and tools designed to assist individuals in adopting smoke-free lifestyles. Our offerings are for personal wellness purposes only and do not constitute medical advice or treatment.

3. Acceptable Use

You agree to use our services responsibly and lawfully. You must not:

• Share your account credentials with others or allow unauthorized access.
• Upload or transmit content that is illegal, harmful, or infringes on third-party rights.
• Attempt to reverse-engineer, scrape, or disrupt our platform's functionality.
• Use the service for commercial resale or competitive analysis without written consent.

4. Account Registration and Billing

You must provide accurate information when creating an account. Subscriptions and one-time purchases are billed in advance through secure third-party processors. All prices are listed in USD. You authorize automatic renewals unless cancelled prior to the next billing cycle.

5. Refund Policy

We offer a 14-day money-back guarantee for first-time purchasers who have not completed more than 25% of a program. Refunds are evaluated on a case-by-case basis. Contact [email protected] within the eligibility window to request a refund. Program access will be revoked upon approval.

6. Disclaimers

Our content is provided “as is” without warranties of any kind. Results from using Cloudlane WellPath vary by individual commitment. We do not guarantee specific health outcomes. This service is not a substitute for professional medical or psychological care.

7. Limitation of Liability

To the maximum extent permitted by law, Cloudlane WellPath and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability will not exceed the amount you paid in the preceding 12 months.

8. Termination

We may suspend or terminate your account for violation of these terms. You may cancel your subscription at any time via your account settings. Cancellation does not entitle you to a refund except as outlined in the Refund Policy.